Ridgeline Quality – We Stand Behind Our Products

lifetime

Limited Lifetime Warranty

The following limited lifetime warranty shall govern as to each new Boat Lift or Premium Dock sold by Ridgeline Manufacturing, (going forth referred to as Ridgeline Mfg.) LLC or authorized to the original owner.

Aluminum Frame: If end use consumer is starting to notice cracked or broken welds from normal use, Ridgeline values the fix and repair on product, and can credit consumer/dealer at the valuation.
Ridgeline has the right to determine the cause of the break, in result of no warranty
This excludes human/equipment error when installing and removing the product.
Sure Step Decking has a Limited Lifetime UV Protection Warranty: https://www.perspectiveproducts.com/sure-step-walkways/sure-step-docks-walkways-warranty/
Ridgeline will not be liable for labor and/or removal cost connected with claim.
LIMITATIONS.  The Lifetime Limited Warranty is void if any of the following occurs:  (a) improper installation of the decking and/or failure to abide by the Manufacturer’s installation guidelines of the dock frame; (b) movement, settling, distortion or collapse of the ground or supporting structure on which the decking, dock, boardwalk or pier is installed; (c) naturally occurring disasters and/or  disasters including, but not limited to, terrorism, impact of objects, earthquakes, tornados, fires, hurricanes, lightening, flooding or acts of God; (d) improper handling, storage, neglect or misuse of the product either by the Purchaser or third parties
Ridgeline Manufacturing LLC. reserves the right to discontinue or change any characteristics of the Ridgeline Premium Dock, without giving notice to the original purchaser or subsequent owner. In the event of such discontinuance or change, Ridgeline MFG shall not be liable to the original purchaser or subsequent owner.  Should a product covered by this Warranty be unavailable, Ridgeline MFG reserves the right to substitute a product that is of equal quality or price, according to Ridgeline MFG’s sole discretion. 09/07/22
Roto-Mold Tires: 2 Years
1) Authorized dealer must conduct warranty with the consumer. Ridgeline Mfg.must have consumers name, address, phone numbers, Vin number and or serial number if applicable.
2) Dealer must contact Ridgeline Mfg. warranty department for pre-approval. Additional information or photos will be required.
3) Within 5 business days a determination of warranty eligibility will be made by a Ridgeline Mfg. representative. A warranty authorization number will then be given if it is approved.
4) Any further repairs that need to be done HAVE to be pre-approved by Ridgeline Mfg. before the work can be completed. (Steps 2 and 3 need to be followed)
5) Ridgeline Mfg. may request for defective part to be returned to us. Replacement parts being shipped will be invoiced to the authorized dealer, but when defective part is returned there will be a credit applied to your account for that part.
6) Any repairs and or parts done outside, but approved by a Ridgeline Mfg. representative must be invoiced and sent to Ridgeline Mfg. from a authorized dealer within 7 business days of completion of repairs to get the credit applied to your account.
The customer’s remedies with respect to defective Ridgeline Mfg. products shall be exclusively limited to the repair and replacement remedy as above provided and in no event shall Ridgeline Manufacturing, LLC. be liable for loss profits, revenues, savings, inconvenience, associated costs, expense for equipment or service, use of capital, facilities, services, storage charges, damage to property, or any other special, incidental or consequential damages caused by the misuse of, or inability to use, the Ridgeline Mfg. product, regardless of the legal theory on which the claim is based, and even if Ridgeline Mfg. has been advised of damages. In no event shall recovery of any kind against Ridgeline Mfg. be greater in amount of the authorized dealer purchase price of the alleged damage. If settlement must be reached by a court of law Ridgeline Mfg. will not be responsible for any attorney or court costs accrued by end use consumer and or dealer. Without limiting the foregoing, the purchaser assumes all risk and liability for loss, damage or injury to persons, animals or property arising out of use or misuse of, inability to use, the Ridgeline Mfg. product. Ridgeline Mfg. is not liable for third party claims. This limited lifetime warranty shall not extend to anyone other than the original purchaser of the Ridgeline Mfg. product, or the person for whom it was purchased as a gift, and states your exclusive remedy. In no event shall Ridgeline Mfg. be liable for incidental or consequential damages to the full extent such may be disclaimed by law.
Unless otherwise noted this warranty agreement is the only warranty agreement between the parties. This agreement stated the limits and association of risk between the two parties. Customer acknowledges understanding of the warranty and agreement and binding to the terms contained within.

RIDGELINE MFG WARRANTIES

COMPONENTWARRANTY
ALUMINUM DOCK FRAMELIMITED LIFETIME
ALUMINUM LIFT FRAMELIMITED LIFETIME
ALUMINUM DECKINGLIFETIME ON WELDING & ALUMINUM (EXCLUDING PAINT)
RIDGELINE MFG WORKMANSHIPLIFETIME

MANUFACTURER'S WARRANTIES

COMPONENTWARRANTY
VINYL TARPS5 YEARS (PRORATED) - EXCLUDES FADING
FABRIC TARPS5 YEARS (PRORATED) - EXCLUDES FADING
ALUMINUM BOX WINCH5 YEARS (PRORATED)
DUTTON/LAINSON WINCH1 YEAR
PULLEYS2 YEARS
VINYL BUNK MATERIAL2 YEARS
Sure Step DECKINGLimited Lifetime - UV PROTECTION
CEDAR DECKING1 YEAR - EXCLUDES EDGE CRACKING AND FADING
CABLES1 YEAR
DOCK WINCH STRAPS2 YEARS
ROTO-MOLD TIRES2 YEARS
5-year-warranty

5 Year LT/DIY Kit Dock Line Warranty

The following 5 year warranty shall govern as to each new LT/DIY Kit Dock Line Manufacturing, (going forth referred to as Ridgeline Mfg.) LLC or authorized to the original owner.

Aluminum Frame: If end use consumer is starting to notice cracked or broken welds from normal use, Ridgeline values the fix and repair on product, and can credit consumer/dealer at the valuation.
Ridgeline has the right to determine the cause of the break, in result of no warranty
This excludes human/equipment error when installing and removing the product.
Sure Step Decking has a Limited Lifetime UV Protection Warranty: https://www.perspectiveproducts.com/sure-step-walkways/sure-step-docks-walkways-warranty/
Ridgeline will not be liable for labor and/or removal cost connected with claim.
Roto-Mold Tires: 2 Years
LIMITATIONS.  The Limited 5 Year Warranty is void if any of the following occurs:  (a) improper installation of the decking and/or failure to abide by the Manufacturer’s installation guidelines of the dock frame; (b) movement, settling, distortion or collapse of the ground or supporting structure on which the decking, dock, boardwalk or pier is installed; (c) naturally occurring disasters and/or  disasters including, but not limited to, terrorism, impact of objects, earthquakes, tornados, fires, hurricanes, lightening, flooding or acts of God; (d) improper handling, storage, neglect or misuse of the product either by the Purchaser or third parties
Ridgeline Manufacturing LLC. reserves the right to discontinue or change any characteristics of the Ridgeline LT/DIY Kit Dock, without giving notice to the original purchaser or subsequent owner. In the event of such discontinuance or change, Ridgeline MFG shall not be liable to the original purchaser or subsequent owner.  Should a product covered by this Warranty be unavailable, Ridgeline MFG reserves the right to substitute a product that is of equal quality or price, according to Ridgeline MFG’s sole discretion. 09/07/22
1) Authorized dealer must conduct warranty with the consumer. Ridgeline Mfg.must have consumers name, address, phone numbers, Vin number and or serial number if applicable.
2) Dealer must contact Ridgeline Mfg. warranty department for pre-approval. Additional information or photos will be required.
3) Within 5 business days a determination of warranty eligibility will be made by a Ridgeline Mfg. representative. A warranty authorization number will then be given if it is approved.
4) Any further repairs that need to be done HAVE to be pre-approved by Ridgeline Mfg. before the work can be completed. (Steps 2 and 3 need to be followed)
5) Ridgeline Mfg. may request for defective part to be returned to us. Replacement parts being shipped will be invoiced to the authorized dealer, but when defective part is returned there will be a credit applied to your account for that part.
6) Any repairs and or parts done outside, but approved by a Ridgeline Mfg. representative must be invoiced and sent to Ridgeline Mfg. from a authorized dealer within 7 business days of completion of repairs to get the credit applied to your account.
The customer’s remedies with respect to defective Ridgeline Mfg. products shall be exclusively limited to the repair and replacement remedy as above provided and in no event shall Ridgeline Manufacturing, LLC. be liable for loss profits, revenues, savings, inconvenience, associated costs, expense for equipment or service, use of capital, facilities, services, storage charges, damage to property, or any other special, incidental or consequential damages caused by the misuse of, or inability to use, the Ridgeline Mfg. product, regardless of the legal theory on which the claim is based, and even if Ridgeline Mfg. has been advised of damages. In no event shall recovery of any kind against Ridgeline Mfg. be greater in amount of the authorized dealer purchase price of the alleged damage. If settlement must be reached by a court of law Ridgeline Mfg. will not be responsible for any attorney or court costs accrued by end use consumer and or dealer. Without limiting the foregoing, the purchaser assumes all risk and liability for loss, damage or injury to persons, animals or property arising out of use or misuse of, inability to use, the Ridgeline Mfg. product. Ridgeline Mfg. is not liable for third party claims. This limited lifetime warranty shall not extend to anyone other than the original purchaser of the Ridgeline Mfg. product, or the person for whom it was purchased as a gift, and states your exclusive remedy. In no event shall Ridgeline Mfg. be liable for incidental or consequential damages to the full extent such may be disclaimed by law.
Unless otherwise noted this warranty agreement is the only warranty agreement between the parties. This agreement stated the limits and association of risk between the two parties. Customer acknowledges understanding of the warranty and agreement and binding to the terms contained within.

RIDGELINE MFG WARRANTIES

COMPONENTWARRANTY
ALUMINUM DOCK FRAME5 Year
RIDGELINE MFG WORKMANSHIP5 Year

MANUFACTURER'S WARRANTIES

COMPONENTWARRANTY
Sure Step DECKINGLimited Lifetime - UV PROTECTION
CEDAR DECKING1 YEAR - EXCLUDES EDGE CRACKING AND FADING
DOCK WINCH STRAPS2 YEARS
ROTO-MOLD TIRES2 YEARS
5-year-warranty

5 Year Trailer Warranty

The following warranty shall govern as to each new trailer sold by Ridgeline Mfg., during a period of 5 years of Ridgeline trailer structure to the original owner.

TO ORIGINAL OWNER: trailer structure, upon examination by Ridgeline Mfg or its’ dealers, are determined to have been defective in material and or workmanship under normal use, maintenance, and service, shall be repaired or replaced by Ridgeline Mfg., selling dealer or repair facility authorized by Ridgeline Mfg. Said parts claimed to be defective in material and / or workmanship must be brought to the attention of Ridgeline Mfg. or the selling dealer by written notification within ten days of discovery, any repairs or replacement must be commenced within 45 days, thereafter. Except for the above warranty, it is agreed and understood that no other WARRANTY expressed, implied, or statutory is made by Ridgeline or its’ selling dealer, AND THAT THEY DO NOT MAKE ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS. Ridgeline is not in any way responsible for consequential damages to person, personal property, from improper or lack of maintenance, improper assembly, or improper installation of any products manufactured or other manufactured products used within Ridgeline products.
Products purchased by Ridgeline Mfg., for the use in Ridgeline Mfg., trailers and/or accessories shall be covered by warranty only to the extent of the manufacturer’s warranty and shall not be the responsibility of Ridgeline Mfg. Ridgeline Mfg. will aid the original buyer to obtain satisfactory warranty service from the original manufacturer.
This warranty shall not apply with respect to any claimed defect, which in the judgment has arisen from repair, or alteration not authorized by Ridgeline Mfg., from owner misuse, improper assembly, improper installation, overloading, negligence, accident, damage by automobile accident and severe weather conditions. 09/07/22

RIDGELINE MFG WARRANTIES

COMPONENTWARRANTY
RIDGELINE MFG TRAILER FRAME5 YEAR
RIDGELINE MFG WORKMANSHIP5 YEAR

MANUFACTURER'S WARRANTIES

COMPONENTWARRANTY
AXLE5 YEARS (PRORATED)
TONGUE JACK30 DAYS
BEARINGS, RACES, AND SEALS90 DAYS
LIGHTING90 DAYS
WIRING (EXCLUDING RODENTS DAMAGE)90 DAYS
COUPLER90 DAYS
BRAKE COMPONENTS90 DAYS
PLYWOOD or TREATED 2×6 PLANKS (EXCLUDING DAMAGE FROM STUDS AND CARBIDES)90 DAYS
TIRES AND WHEELS (EXCLUDING TIRE WEAR FROM BENT SPINDLE OR IN PROPER TIRE INFLATION AND OVER LOADING)90 DAYS
SPINDLES AND HUBS (EXCLUDING BENDING OR LACK OF MAINTENANCE)90 DAYS
one_year

1 Year Fish House Warranty

The following warranty shall govern as to each new fish house sold by Ridgeline Mfg., during a period of 1 year of Ridgeline fish house structure to the original owner.

TO ORIGINAL OWNER: fish house structure, upon examination by Ridgeline Mfg or its’ dealers, are determined to have been defective in material and or workmanship under normal use, maintenance, and service, shall be repaired or replaced by Ridgeline Mfg., selling dealer or repair facility authorized by Ridgeline Mfg. Said parts claimed to be defective in material and / or workmanship must be brought to the attention of Ridgeline Mfg. or the selling dealer by written notification within ten days of discovery, any repairs or replacement must be commenced within 45 days, thereafter. Except for the above warranty, it is agreed and understood that no other WARRANTY expressed, implied, or statutory is made by Ridgeline or its’ selling dealer, AND THAT THEY DO NOT MAKE ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS. Ridgeline is not in any way responsible for consequential damages to person, personal property, from improper or lack of maintenance, improper assembly, or improper installation of any products manufactured or other manufactured products used within Ridgeline products.
Products purchased by Ridgeline Mfg., for the use in Ridgeline Mfg., trailers and/or accessories shall be covered by warranty only to the extent of the manufacturer’s warranty and shall not be the responsibility of Ridgeline Mfg. Ridgeline Mfg. will aid the original buyer to obtain satisfactory warranty service from the original manufacturer.
This warranty shall not apply with respect to any claimed defect, which in the judgment has arisen from repair, or alteration not authorized by Ridgeline Mfg., from owner misuse, improper assembly, improper installation, overloading, negligence, accident, damage by automobile accident and severe weather conditions. 09/07/22

RIDGELINE MFG WARRANTIES

COMPONENTWARRANTY
RIDGELINE MFG TRAILER FRAME1 YEAR
RIDGELINE MFG WORKMANSHIP1 YEAR

MANUFACTURER'S WARRANTIES

COMPONENTWARRANTY
AXLE1 YEAR
TONGUE JACK30 DAYS
BEARINGS, RACES, AND SEALS90 DAYS
LIGHTING90 DAYS
WIRING (EXCLUDING RODENTS DAMAGE)90 DAYS
COUPLER90 DAYS
BRAKE COMPONENTS90 DAYS
PLYWOOD (EXCLUDING DAMAGE FROM STUDS AND CARBIDES)90 DAYS
TIRES AND WHEELS (EXCLUDING TIRE WEAR FROM BENT SPINDLE OR IN PROPER TIRE INFLATION AND OVER LOADING)90 DAYS
SPINDLES AND HUBS (EXCLUDING BENDING OR LACK OF MAINTENANCE)90 DAYS
– Live hard –

TREAD LIGHTLY

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